Delivery Options

CHECKOUT

During checkout you'll be asked for your preferred delivery option. Make sure you select Click & Collect and simply nominate your closest available location. Only available in Australia.

ORDER CONFIRMATION

Once you've completed your order, you'll be sent an email to confirm that it has been received by your selected store.

Our Customer Support team will check the availability of the products purchased and confirm your order. If for any reason we cannot fulfill your order for Click & Collect, we will ship it to you free of charge using premium shipping services.

CONFIRMATION AND PICK UP

You will receive a notification within 3 hours of checking out that your order is ready for pick up from your selected store. You can opt to have this sent by SMS during checkout, otherwise you will receive an email message.

Now all you have to do is visit your nominated store, collect your order and enjoy!

* Please note you will need to present a copy of ID when picking up your Click and Collect order in-store as a form of fraud prevention.

 

SAME DAY DISPATCH $12

Order your shoes before 1.30pm and we'll send them out the same day! Business Days Only.

Next day delivery in metro areas. 1-2 day delivery Australia-wide.

*Please note that during our sale/promotional events, same day dispatch may be unavailable.

STANDARD DELIVERY - FREE ON ORDERS $130 AUD AND OVER

Get your shoes delivered to the address of your choice within 3-7 business days.

Shipping fee of $8 AUD for orders under $130 AUD.

DISPATCH AND TRACKING

Once you have placed your order online you will receive an email with confirmation of your order.

When your order has been packed and is ready to deliver, you will receive an email with your tracking details.

 

** In periods of high demand and during promotions, standard deliveries may take up to 7 business days.

 

INTERNATIONAL DELIVERY

Wittner ships worldwide, so no one misses out! Delivery costs are below.

For our New Zealand customers, we offer our Standard Delivery service, which is FREE on orders over $130 AUD and costs $8 AUD for purchases at a lower value.

Online orders are shipped from Australia and cannot be returned to our New Zealand store but via our easy to use online returns service.

 

Country Shipping Costs            
1-2 Products
Shipping Costs            
3-4 Products
Shipping Costs            
5+ Products
Asia Pacific AUD $30.00 AUD $30.00 AUD $60.00
USA/ Canada/ Middle East         AUD $30.00 AUD $30.00 AUD $60.00
Rest of the World AUD $30.00 AUD $30.00 AUD $60.00


To confirm dispatch from Australia please visit www.auspost.com.au/international

Please be aware customs duties may apply.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise".

We are also prohibited by law from marketing the order as a gift.

For more information on taxes, duties and customs regulations please contact your local customs office directly.


NEW ZEALAND PHONE ORDERS

New Zealand customers, do you see something you like? Simply call the Wellington store on 04-889 4147 and the team will be only too happy to ship the product to your home if it is in stock.

Payment is to be made via direct bank deposit, the team will supply all the information required to you, to endeavour to supply you with your new shoes.

New Zealand phone order returns can be made within 30 days back to the Wellington store either in person or via post.

Now all in one place

You have been redirected to wittner.com.au.

Simply head to the SALE category to enjoy our latest sales and outlet merchandise. Plus, shop our new season collections and arrivals here too.

All in one convenient location, shopping with Wittner just got a whole lot easier!

Shop Sale