Easy Returns

 

AFTERPAY, ZIP & PAYPAL PURCHASES

If you return an AfterPay, Zip or PayPal purchase in store your refund will be processed the next business day.

If you return an AfterPay, Zip or PayPal purchase via post, your refund will be processed within 1-3 business days of receipt.

 

DAVID JONES CONCESSION STORES

All purchase made at a Wittner David Jones Concession store fall under David Jones’ returns and exchange policy and must be returned to a David Jones store.

Wittner retail stores or online cannot accept returns of product purchased in a David Jones concession store and vice versa, this includes gift vouchers, e-vouchers and credit notes.


INTERNATIONAL ORDERS

All returns and exchanges are to be managed in the country and currency of the original purchase.

All costs for international orders associated with shipping will be at the customers expense.

 

For any further enquiries please contact our customer service team on (03) 9428 1900 or via email [email protected]

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