Our Customer Experience team are available Monday to Friday 9am - 5pm AEST.

For assistance with shoe care, Click & Collect and in-store orders, please contact your nearest Wittner store.

For general enquiries, please check our FAQs, or get in touch by email, Live Chat or phone.

• Email: support@wittner.com.au
• Phone: +61 3 9457 9011

Please ensure you include all necessary information with your enquiry such as:

• Your order/transaction number
• Proof of purchase
• Contact details
• Tracking number
• Relevant photos
• Details for your enquiry

We want to ensure that you have the best experience with Wittner, therefore please remember to treat our team with patience and kindness.

Our team will try their best to get to your enquiry in time. However, there may be delays in response during sale and promotional periods due to high volume. We apologise for any inconvenience caused. We request you to please refrain from sending multiple emails and reaching out on different channels as this will only create further delays. We also recommend checking all of your inboxes as our replies may filter into junk folders.